CrazyFrogGen Refund Policy

No preflight purchases

CrazyFrogGen does not currently sell generation credits or accept paid video requests. There is no new preflight purchase to refund.

Requirements before paid launch

Before paid generation opens, the checkout and generator must state the exact credit quote and distinguish:

• a technical failure before a usable result, which must release reserved credits exactly once;
• a duplicate request, which must not cause a second charge; and
• a completed but visually disputed result, which follows a published review policy rather than an automatic technical-failure rule.

Payment-provider fees, statutory cancellation rights and subscription rules will be published for the actual enabled payment method and market.

For a question about an older account record or an unexpected charge, email hello@crazyfroggen.com with the account email, date and order identifier—never send full card details.